Shipping policy

 

📦 Shipping Policy

 


At NALU, we’re here to help you feel confident in comfort—without the wait. Below is everything you need to know about how our tanning beds are delivered to your door.

 

 

 

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Global Shipping with Trusted Partners

 


All orders are shipped internationally from our supplier via a third-party logistics company. This ensures efficient, professional delivery worldwide.

 

 

 

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Shipping Timeframe

 

 

  • Delivery time: 6–9 business days

  • Timeframe begins: From the moment your order is placed

  • Tracking details will be provided via email once your order has been processed by our shipping partner.

 

 

 

 

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Pre-Order & Early Access Notice

 


During our launch phase, some orders may operate on a pre-order basis, as we do not yet hold stock locally. If you purchase during a pre-order promotion, you’ll receive an estimated delivery window via email and updates along the way.

 

 

 

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Third-Party Shipping Disclaimer

 


Please note that NALU is not liable for delays caused by third-party couriers, customs processing, or global transit disruptions. While we partner with reliable shipping providers, delivery times may vary depending on your location and time of year.

 

 

 

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Tracking Your Order

 


Once your order ships, you’ll receive an email with your tracking number. Please allow up to 48 hours for the tracking to update.

 

 

 

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Questions or Concerns?

 


We’re here to help. If you need support with your order, please reach out to:

📧 support@getnalu.com